Services
Windows & Mac Computers
Supporting Windows 7-11 and MacOS Systems.
Computer management/setup, password resets, software updates, installing/uninstalling applications, hardware error diagnosis, back up/restore services, email settings, and access changes.
Smart Phones & Tablets
Supporting Apple devices such as iPhones and iPads. As well as Android and Google devices.
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Device management, setup, password resets, backup and recovery, application troubleshooting, software support, hardware diagnoses, email setup, network connectivity, Bluetooth connectivity, and access changes.
Smart Devices
Smart appliances support for Smart TVs, smart speakers, connected thermostats, home security systems, domestic robots, smart bulbs, energy monitors, connected appliances, smart door locks, and connected car devices.
Network Support
Support for routers, modems, switches, and access points. Troubleshooting for connection issues. Analyzing device interference, updating firmware, resetting network settings, inbound/outbound speed testing, and cable management.
Printers
Printer Troubleshooting for common issues such as connectivity, print quality, paper jamming, setting adjustments, scan to email setup, and scan to folder setup.
Bluetooth Devices
Support for smart watches, Bluetooth speakers, Bluetooth headphones, activity trackers, MP3 players, portable games, smart glasses, and Bluetooth car connectivity.
Cloud Based Services
Cloud based support for Google admin, Office 365, Microsoft azure/Intune, and JAMF. Email service management for Proofpoint and Mimecast. Active Directory user and group management. Sharepoint access, slack workspace admin, and zoom portal admin management.
Disclaimer
If you are not satisfied with our services you are eligible for a full refund within the first 10 minutes of the meeting. After 10 minutes you will be eligible for a 50% refund, if the issue remains unresolved.
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